AI Receptionist for Plumbing Companies
A burst pipe at midnight doesn't wait for your office to open. The AI answers every call, qualifies the emergency, captures the address and details, and texts your dispatcher a complete work order in seconds.
Keep your number. Remote setup, most businesses live within 48 hours.
“Water is actively flooding the floor or ceiling and cannot be stopped.”
Jessica flags it urgent, gets the address and details, and texts your on-call team in seconds.
Why plumbers lose jobs to voicemail.
Burst pipes and backups don't watch the clock
Water damage gets worse by the minute. Whoever answers the phone first gets the job, and a missed call at 2am is a job for the plumber down the street.
Weekend and holiday calls are the highest-value ones
Emergency plumbing calls on weekends and holidays carry the best margins and the least competition answering the phone. Most shops send those straight to voicemail.
Bad intake means the wrong truck, twice
Rooter vs. water heater vs. gas line each need different equipment. The AI captures the real problem before dispatch, so the first truck is the right truck.
What Jessica asks your callers.
The questions a good dispatcher asks, asked every time, so the lead that lands on your phone is ready to schedule.
- Where in the home is the issue, for example which room, floor, or fixture?
- Has the water been shut off, and do you know where the main shut-off valve is located?
- Can you describe what you are seeing, such as dripping, flooding, no hot water, or a backed-up drain?
- How long has this been going on, and did it start suddenly or gradually?
- Is this a single-family home, condo, or commercial property?
- If the call involves a water heater, do you know its age and whether it is a tank or tankless unit?
Emergencies she flags right away.
When a caller describes one of these, Jessica gives any safety instruction first, including telling the caller to call 911 when a life may be at risk, then treats it as urgent and gets it to you fast instead of filing it with the routine calls.
Urgent
- Water is actively flooding the floor or ceiling and cannot be stopped
- A pipe has burst and the main shut-off is inaccessible or unknown
- Sewage is backing up into tubs, toilets, or floor drains throughout the home
- The water heater is leaking heavily, hissing, or the pressure relief valve is discharging water
- A slab leak is suspected and water is visible seeping through the floor or water meter is spinning with all fixtures off
Routine, booked normally
- A slow drain in one sink that has been building up over days or weeks
- A toilet that runs intermittently but flushes normally
- A dripping faucet that has been dripping for some time with no spreading water damage
- Low water pressure in one fixture only
- A water heater that is aging but still functional and being planned for replacement
She knows the words your callers use.
- main shut-off
- The valve that stops water flow to the entire building, usually near the meter or where the supply line enters the foundation.
- P-trap
- The curved pipe section under a sink that holds water to block sewer gases from entering the home.
- water heater
- The tank or tankless unit that heats and stores or on-demand delivers hot water throughout the building.
- slab leak
- A water line leak occurring beneath the concrete foundation of a building.
- backflow
- The unwanted reversal of water flow that can allow contaminated water to enter the clean supply.
- hydro jetting
- A drain cleaning method that uses high-pressure water to blast away grease, roots, and buildup inside pipes.
Have Jessica call you.
Jessica is the AI receptionist on this page. Leave your number and she calls you in about a minute, answering the way she would for a plumbing company. Your trade is already filled in.
Or use the form and she calls you.
Live in a day or two. Nothing to install.
Forward your existing number
No new number for customers to learn. Forward your current business line to your After Hours AI number. Takes one code, no hardware, no app.
The AI answers, every time
Nights, weekends, lunch rushes, all of it. It answers in your business's name, in English or Spanish, and follows the caller's language mid-call.
It captures the job, not just a message
Name, number, address, and the details specific to your trade -- equipment, service type, urgency -- captured before the call ends.
You get a text, not a voicemail
The lead lands in your phone in seconds, ready to schedule or dispatch. No inbox to check, no messages to return.
What plumbing company owners ask.
Do I have to change my phone number?
No. Customers keep calling the number on your truck, sign and Google listing. Your carrier forwards unanswered calls to After Hours AI. Turning it off takes one code.
How is this different from an answering service?
A live answering service reads a script and takes a message. The AI actually answers questions about your business, captures job-specific details, and books or dispatches, the same as a trained employee would.
How fast can I be live?
Most plumbing companys are live within 48 hours of signing up. Setup is entirely remote, no one has to visit your shop.
What does it cost?
Plans are month to month with no long-term contract. Current plans and what each includes are on the pricing page.
Stop sending plumbers calls to voicemail.
See every plan on the pricing page, or start with the number you already have.